How to choose the best outsourcing provider?

Olga Vasylyk
4 min readFeb 11, 2021

It seems to be not an easy task, huh? But let us list on the one hand the most sophisticated and on the other hand the easiest ways to step out of this shadow of difficulty. Your task will be to choose one and move in the right direction, intuitively or not.

It is necessary to stress that software outsourcing is constantly in progress and is more and more in demand. Thousands and millions of software companies show good potential and feel the need to hire the best software developers all over the world. As for the outsourcing model, firstly it is better to mention such steps and things that worth paying attention to:

  1. Experience. Quality, not quantity. HR managers all over the world are in search of qualified and experienced employees. But does it really matter? Experience must be of high quality. Taking into consideration the experience of the young graduate, it is impossible to require a 5-year experience in software engineering, for instance. Let your candidate explain all his responsibilities and the feedback that you will observe can show more than any long-term experience.
  2. Strategic aim. Your main task is to define your aim precisely and faithfully. Be honest with yourself, choose the right destination. If you are interested in a customer support manager, define the man qualities and characteristics that the person should have. Give him or her such kind of testing task that will show up candidate’s professional skills and you will estimate if they meet your requirements.
  3. Their attitude to your business. You should distinguish if the team has the same customer-oriented approach as your company has. This evaluation is the most precious one. Implementation of multiple tasks will show the result of your software developers or designers but what to do at the very beginning while hiring? It is a well-known fact that communication is the most efficient method to cope with this task. If you see that people are interested in your field of work, then do not hesitate and successfully handle this situation. Negotiation is your priority.
  4. Stimulating ideas. Nowadays motivation is of great concern. Your task is also to feel the desire to work for the result and quality. Nothing great happens overnight, but for hard work, there is always a reward. If the person is highly-motivated, he or she sees the opportunity in every difficulty and tries to generate as many interesting ideas and plans as possible. Appreciate that.
  5. Stability. You should clearly realize the readiness and willingness of your software partner to establish long-term connections with your company. Supporting and maintaining a trustworthy partnership is the main reason why you should choose this or that company as a technology partner. Be careful with short-term communication.

Independent Software Vendors(ISV)

Let’s go on the topic of choosing software vendors. There exist thousands of methods and pieces of advice concerning software vendors in contrast to in-house software.

  • Firstly, choose to communicate directly on the phone or on skype. Live or face-to-face communication will show communication skills and the quality of information the vendor will supply your company with.
  • Make sure that they provide companies with maintenance and technical support, so all the risks are minimized.
  • Do not forget about non-disclosure agreement or confidentiality agreement that also matters.
  • Check the quality of vendor’s blogging, articles and websites. Study their social media accounts. Negative feedback is always clear from the comments below the posts and hashtags can help you to study this area.

How about the PROS and CONS of choosing a software vendor?

I will make you the whole list of them, but your task will be to group these facts according to your experience and intuition as well:

  • Cost-saving;
  • Funding is guaranteed;
  • Faster and lower in cost implementation;
  • Increased security because of the data stored off-premises;
  • Small businesses leading the charge;
  • Upgrading software on regular basis;
  • Hosted software can be accessed from any web browser around the world, the cloud server is always approachable;
  • No massive cost savings such as in big companies.

Technical Skills and Industry Experts

To sum it up, it is necessary to mention that technical skills are crucial in our modern world as well as industry experts in specific disciplines in order to work with some solutions while staying within your budget is the direct task of such experts. But how can they perform specific tasks such as data and backup recovery or IT consulting or website design and hosting without mastering the basic technical skills? As opposed to soft skills, hard technical skills can be always defined and evaluated. So how can the person who works in the field of computer-related science be unfamiliar with such basic skills as Big Data Analysis, Algorithms, Project Management or Technical Writing?

When hiring, most employers pay a lot of attention to your set and combination of your technical skills and the ability to apply them during your work. Do not forget about the quality of your payment, it also directly depends on this because usually, your main task will be to work in a skilled team with industry experts and to cope with all the tasks with timeliness and creativity. If the person is competent, he or she can easily reduce technical problems even before they occur. So, we must always remember that our skills are priceless and always can help you to get out of hot water.

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Olga Vasylyk
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Former copywriter in the blockchain field. Passionate teacher and infinite life learner. Attempt to get the insights of all “whats”&”whys”.